Legal

Privacy Policy

Who We Are

Wilson Luxury Residences respects the privacy of visitors to this website and is committed to protecting any personal data shared with us.

This Privacy Policy explains how we collect, use and protect the information provided by users when visiting our website or contacting us through the available forms.

For any questions regarding privacy or the processing of personal data, please contact us at:
info@wilson-residences.com.

Data We Collect

We may collect the following personal information when users complete forms available on the website:

  • Name;
  • Email address;
  • Telephone number;
  • Preferred stay dates;
  • Any additional information voluntarily provided in the message submitted.

We may also collect technical and usage information through analytical tools, including:

  • Anonymised IP address;
  • Device and browser type;
  • Pages visited;
  • Traffic source;
  • Website usage statistics.

Purpose of Data Processing

The personal data collected is used exclusively for the following purposes:

  • Responding to enquiries and requests;
  • Providing customer support;
  • Supplying information regarding accommodation availability;
  • Improving the user experience on the website;
  • Analysing website performance and usage through statistical tools.

Wilson Luxury Residences does not sell, rent or share personal data with third parties for marketing or commercial purposes.

Data Retention

Personal data will be retained only for as long as necessary to respond to enquiries and fulfil any applicable legal obligations.

When personal data is no longer required for the purposes for which it was collected, it will be securely deleted or anonymised.

Your Rights

Under applicable data protection legislation, users have the right to:

  • Access their personal data;
  • Request correction of inaccurate or incomplete data;
  • Request deletion of their personal data;
  • Restrict or object to the processing of their personal data;
  • Request data portability, where applicable;
  • Withdraw previously granted consent.

To exercise any of these rights, please contact us using the email address provided in this policy.

Users also have the right to lodge a complaint with the relevant data protection authority.

Third-Party Services

This website may use third-party services to improve the user experience, including:

  • Google Analytics;
  • Google Maps;
  • WhatsApp;
  • Facebook;
  • Instagram.

These services may collect information in accordance with their own privacy policies.

We recommend reviewing the privacy policies of these providers for further information on how your data may be processed.

Contact

Changes to This Policy

Wilson Luxury Residences may update this Privacy Policy from time to time to reflect legal, technical or operational changes.

We recommend reviewing this page periodically to stay informed about how we protect your personal data.